SNGPL Consumer Complaint

Call SNGPL Send your complaints to following email address


Call Us
+92 42 99201451-60, 99201490-99

Billing Complaints Email

billing@sngpl.com.pk

Non Billing Issues Email

customerservices@sngpl.com.pk
Share

Author: admin

Share This Post On

71 Comments

  1. Sir for consumer no 39598309902 frpm six month my bil is provignal the reading 000000 and maney in bill 3000 rupees i am going to distric office mardan 12 days regular but he say do from his photo copy but bill orignal please help me and solv my problem thanks

    Post a Reply
  2. I can found the any bill on website of sngpl with new id & old id.

    This system is not working.

    Pls make correct it.

    Post a Reply
  3. Bill for consumer no 3471720331 not yet received. Website indicates “no record found” Please look into to streamline regular billing as soon as possible.

    Post a Reply
  4. The Chief Billing Officer
    SNGPL
    Sector I-9
    Islamabad

    Subject: Consumer No. 91708330005, Meter no.GN25046436 in the name of Surraya Nayyar

    A Gas Bill (consumer no.91708330005 ) for Rs.10350.00 pertaining to the month of Dec.2012, was deposited on 16/1/13 with SCBPL G-11 Markaz branch . The Bill was paid with in due date. Bank official mis- quoted the consumer number in the scroll. As such SNGPL did not apply the funds & claimed it in the next bill as arrears along with late payment surcharge of Rs 1035.85 making total dues Rs.24860.00. The matter was referred to Branch Manager for necessary action. On scrutiny , it transpired that entire scroll was prepared incorrectly,creating inconvenience for so many others. My second Bill bearing consumer no. 81708330006 deposited on the same date met the same fate .

    It is a matter of concern that if entire scroll was in-correct why revenue office did not care to to get it corrected from the collecting Bank and applied the funds for settlement of dues.

    The Gas bill pertaining to Jan.2013 for Rs.24860.00 (carrying previous bill along with surcharge) was refered to the branch for payment. They received Rs.13470.00 being amount of current bill and promised to reconcile the remaining amount.
    Now I have received a bill for the month of Feb.2013 with details as under.

    Current Bill …………………………..Rs.12917.73
    Late payment surcharge………….Rs. 1346.76
    Arrears…………………………………Rs. 1038.19
    With in due date ………………..Rs.15300.00
    After due date .20/3/13 ………. .Rs.16590.00

    I have paid the exaggerated bill of Rs. 15300.00 before due date.
    Further second Bill bearing consumer no. 81708330006 for Rs.1010.00 containing
    similar Late payment surcharge & Arrears is also paid with in due date.

    Please reverse over charged amount of Rs.2384.95 and Rs.739.66 with out delay.

    Aggrieved / Complainant
    Surraya Nayyar
    w/o Irshad A. Farani
    House 54, Street 112
    G-11/3 Islamabad
    Cell 0333-6060351
    Ph. 051-2221735

    Post a Reply
  5. I have never received reply on this portal.
    SNGPL has not deputed any person to see this portal, I believe.

    Post a Reply
  6. i am waiting in my meter. My service is don on 30 December 2012 my customer id no. is 77163531278
    This is a very poor performance of SNGPL

    Post a Reply
  7. oo zalimo mera meter lgao inteha ho gai ha intzar ki koi khabar na mili meter ki my id no. is.21801412681

    Post a Reply
  8. Dear Sir,
    Bill of consumer number 86297030008 has not been received since last three months. Please check your record and forwarded bill on due date and time for necessary payment, please.
    best regards ,
    Abdul Ghaffar

    Post a Reply
  9. my sngpl bill consumer number is 30361810002I am really astonished that i couldn’t find any bill online.kindly make sure that your customer should satisfied but sorry to say i am not…please update your online data…

    Post a Reply
  10. Dear Sir,
    aslamu-o-alikum
    Sir ma na demand notice jama karway howay ko 02 saal sa ziada ho gaya ha 12-05-2011 ko jama kar waya tha liken abi tak meter nai laga plz mara consumer no. check kar ka batana ke kya masla ha
    CONSUMER NO. 53506754166
    MY Contact no. 0333-9931692

    Post a Reply
  11. My consumer no is 78686510005, i m not receiving the gas bill since lasr three months. Gas bill may please be issued to me. thanx!

    Post a Reply
  12. Assalam.o.Alaikum Sir
    GAs thefts
    Syed Nadeem Hussain Shah
    House#144 Block-N Sabzazar Scheme Lahore.
    Ye Sahib Gas chori karte hain jis per wo heavy generator chalaey hain din ho ya rat, unho ney meter mein kit lagai hai. jis sy bil kam aata hai or ye generator pe windows ac chalate hain. Us ka shor itna zyada hai k sab Neighbours disturb hotey hain. Agar koi kehta hai to ye gungardi dekhatey hai q k ye Lawyer hain or In ka bara bhai Police mein. Meri SNGPL waloon sy appeal hai k in k khilaf sakht action lia jai. Boht Meharbani hogi

    Post a Reply
  13. AOA janab hamari gass pic line bohat leek hay complent bhe bohat ke lakin abhi tak koi nahi aya aaj bohat ziyada lekig ho rahi the jis ki waja say sans layna mushkil ho raha tha to us ko main say band kiya janab aap he kuch karin is tarhan gays bohat ziya ho raha hy plz ya number hay meetar ka 60688200009 Multan Railway colony block no 277/a house no 16 mahar bani ho gee 03026302641

    Post a Reply
  14. AOA janab hamari gass pic line bohat leek hay complent bhe bohat ke lakin abhi tak koi nahi aya aaj bohat ziyada lekig ho rahi the jis ki waja say sans layna mushkil ho raha tha to us ko main say band kiya janab aap he kuch karin is tarhan gays bohat ziya ho raha hy plz ya number hay meetar ka 60688200009 Multan Railway colony block no 277/a house no 16 mahar bani ho gee 03026302641

    gass ka bohat ziya ho raha ha janab aaj main nay phir Request ki hay aap say Eid hum nay bohat mushkil say guzari hay complent number ya ha plz help us
    9-9-2013 (5334773781)

    Post a Reply
  15. Respected Sir,

    Quantity 100 GAS pipes of 4” dia was laid by SNGPL after 6’ feet deep digging by contractor in CHONGI # 8, STREET#6 KHURRAM COLONY, MUSLIM TOWN, RAWALPINDI before EID. Now even after one month the street was not cleared by contractor, the residual heavy amount of sand and clay is scattered in street and not cement filling done by contractor. No SNGPL Rawalpindi office is responsible of this activity I called on following number:-

    051-5440225-7
    051-9290000
    051-9290723
    051-9257710
    051-1199
    051-4540939

    If somebody attend the phone he says just catch the contractor and ask him to clear the street.

    Please resolve this public issue at earliest.

    Thank you

    Post a Reply
  16. Dear sir,

    I am facing Bhatha problem from SNGPL billing Deptt.
    I have charged 2nd instalment as additional security shortfall in recent bill for Rs.596.00. In this i like to inform that when i got connection from SNGPL then i was charged Rs.5000.00 i think that was also extra bhatha of Rs. 500. which is refundable but now i am being charged twice i need help to for God sake save me these wolfs. My billing Consumer # is 8953900000 and connection is on my Name Irfan Ali Khan from Mianwali
    please help me brother on my mobile to what should i do to save me from these Bhathas.which is charged by bhatha khors.in SNGPL.

    Post a Reply
  17. Sir,

    There is no official avalable to listen complaint of consumer in Mianwali. I like to my brother to tell me phone # of Sargodha mianwali areas officlal my Mobile is 03006085266 my consumer # is 89533900000

    Post a Reply
  18. EVEN MY SELF FACING A GREAT DIFFICULTY FOR PAYING BILL IN THIS LATEST ON LINE SYSTEM. ALTHOUGH IT IS TOO EASY. MA BE NOT ACTIVE.PLZZ
    DONT AGNORE. THANKS

    Post a Reply
  19. Dear All
    I am facing a very crucial problem.An SNGPL consumer has installed a 4kv heavy generatpor on his domestic gas connection.The said consumer keeps this generator all the way on….whether it is day or night…..my life has become a hell…save me…is there any contact number/email to put a complaint against this

    Post a Reply
  20. sir plz request hy k 180-b,umer block ,Abassia town Rahim yar khan mn 1 ghr gas per bra generator chla raha hy ap sy request hy k is ko bnd kia jae Allah ap ko khush rkhy plz hmen boht tangi hy!

    Post a Reply
  21. Dear All
    I am facing a very crucial problem.An SNGPL consumer(180-b,umer block ,Abassia town, Ryk) has installed a 4kv heavy generatpor on his domestic gas connection.The said consumer keeps this generator all the way on….whether it is day or night…..my life has become a hell…save me…is there any contact number/email to put a complaint against this

    Post a Reply
  22. Dear All
    I am facing a very crucial problem.An SNGPL consumer(180-b,umer block ,Abassia town, Ryk) has installed a 4kv heavy generatpor on his domestic gas connection.The said consumer keeps this generator all the way on….whether it is day or night…..my life has become a hell…save me… plz

    Post a Reply
  23. aoa, sir i am a govt servant and resident of ghari mustajab warsak road, a few days ago the SNGPL and FIA team raid the village and gas connections were disconnected by saying that it is illegal.
    Sir the connections are not illegal we have all the relavent documents related to the gas connections also the latter of speaker kpk assembly approved by GM sngpl,so plz re think about your decision and resolved the problem of illegal connections

    Post a Reply
  24. Quarter No 7 Block No 46 South Ghazni Line Lahore Cantonment; (Havildar Mazhar Hussain – Pakistan Army)
    Quarter No 7 Block No 46 South Ghazni Line Lahore Cantonment; (Havildar Mazhar Hussain – Pakistan Army)
    First your company / staff replace the gas meter and then issue gas bill for the month of Jan 2015 (22 Dec 14 to 21 Jan 2015) amounting to Rs. 1410.00 under which showing difference of meter 00167000 which is un-justified. I only use of single burner stove for cooking purpose three time a day (morning 1 hours, noon 1 hours and evening night 2 to 3 hrs daily. At this time I can not tally the bill with the meter because the meter has been replaced. Please instruct to concern staff to read out and settle / solve this issue at priority and issue justify gas bill because I am a poor man, no source of income other than monthly salary. So please helpful and fruitful action be taken with thanks.

    Post a Reply
  25. Quarter No 7 Block No 46 South Ghazni Line Lahore Cantonment; (Havildar Mazhar Hussain – Pakistan Army)
    First your company / staff replace the gas meter and then issue gas bill for the month of Jan 2015 (22 Dec 14 to 21 Jan 2015) amounting to Rs. 1410.00 under which showing difference of meter 00167000 which is un-justified. I only use of single burner stove for cooking purpose three time a day (morning 1 hours, noon 1 hours and evening night 2 to 3 hrs daily. At this time I can not tally the bill with the meter because the meter has been replaced. Please instruct to concern staff to read out and settle / solve this issue at priority and issue justify gas bill because I am a poor man, no source of income other than monthly salary. So please helpful and fruitful action be taken with thanks.

    Post a Reply

Submit a Comment

Your email address will not be published. Required fields are marked *

Time limit is exhausted. Please reload CAPTCHA.